Items must be unworn and in their original condition with all tags attached and accompanied by their receipt in order to be eligible for return or exchange. In the meantime, we have updated our return policies. Do not hesitate to contact us for more information. More broadly, we continue to follow the guidance from federal and local health officials to determine when it will be safe to fully reopen our U.S. stores. Be advised that changing your location while shopping will remove all the contents from your shopping bag.At Gucci, our top priority is the health and well-being of our clients, teams and communities, and we have been closely monitoring the latest developments with the novel coronavirus (COVID-19). )You can find information about Gucci’s Privacy policy by clicking For any inquiries related to products or online orders please contact us at +44 2074951445 or via email at Our fitting rooms are cleaned and prepared after each use to our highest standard. It is a cultural approach, a know-how that took generations to build, and a genuine mission that has allowed Gucci to become one of the world’s most desirable luxury fashion brands. The GiftCards.com Visa ® Gift Card and The GiftCards.com Visa Gift Virtual Account are issued by MetaBank ®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc.The Visa Gift Card can be used everywhere Visa debit cards are accepted in the US. Book a private appointment and be fully immersed in the newest collections. Your order will come with complimentary gift wrap in a signature Gucci gift box, elegantly tied with a Gucci satin ribbon. Orders purchased using Affirm are subject to the loan agreement. Be advised that changing your location while shopping will remove all the contents from your shopping bag. These items are final sale. Safety measures have been put into place such as regular cleaning of the workspace, providing face masks and gloves to all employees, availability of hand sanitizer and disinfectant supplies, and store sanitation and personal hygiene protocols.
Complete warranty information on Gucci watches is available Please contact your nearest Gucci store to inquire about alterations for products purchased from Gucci.com. Before finalizing their gift, the recipient will have the option to select their preferred size (if applicable), choose between color variations, or exchange the product with a new item with the same value, if available on Gucci.com.Once the gift recipient has entered the preferred delivery address in the U.S., we prepare the item for shipment and it will arrive in our signature packaging.At this time, we do not accept Gucci gift cards as a form of payment or offer Gucci gift cards for sale on Gucci.com. Contact us to learn more at 1.877.482.2499. Items must be returned in accordance with the Online Return Policy requirements within 30 days (10 days in the case of beauty items) from the date of delivery to the Gucci return address listed on the return shipping label or to a Gucci store within the United States (excluding Gucci outlet stores).Gucci will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged (i) prior to acceptance by FedEx when utilizing the prepaid label provided by Gucci or (ii) in the event that the prepaid label provided by Gucci is not used for the return shipment.Items purchased online may be returned, in accordance with the Online Return Policy requirements, within 30 days (10 days in the case of beauty products) from the date of delivery, to any Gucci store in the United States (excluding Gucci outlet stores or department stores such as Nordstrom, Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, etc.) The first monthly payment will be charged 30 days after the shipment date.
Size guides with general recommendations are available on each product page to help determine your best fit.Fit Predictor is available for our ready-to-wear and shoes. You can also leave a personal message for your in-store Client Advisor.
You can also return products by mail using the complimentary prepaid return label included with your order and following the return instructions provided in your digital invoice.Please contact our Client Advisors to learn more about our store re-openings in your location.
For items purchased as a gift through the 4Gift platform, payments will be processed by 4Gift and can be completed using Visa, Mastercard, American Express, Diners Club International, Discover, JCB and Maestro. For sizeable items, such as ready-to-wear, the gift recipient will have the opportunity to select their preferred size. If you would like to report counterfeits or suspect websites, please send an email to Gucci is committed to implementing a culture of sustainability, with a responsible attitude towards the people and environment that make up our community. For every occasion! Your return must be received at the warehouse or in one of our Gucci stores within 30 days from the delivery date.
At Gucci, the health and well-being of our clients, teams and communities is our top priority and our guiding principles are distance, respect and protect. The DIY knitwear collection includes cardigans, sweaters and zippered bomber jackets featuring an intarsia letter in your choice of color combinations. We are pleased to offer complimentary shipping, returns and gift wrapping on all Gucci.com orders.
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