Your customer service is terrible.Process of sending money is seamless and the fees are great. I was informed that my transfer was “pending.” When I called to find out why (I had previously sent money to India with no problem), I never got a reason. My only criticism is that Xoom could offer a better exchange rate from dollars to pesos!I have used a few but Xoom is the best. Oh, and they canceled my transaction. The money was immediately there. Lo puedo hacer desde mi computadora o teléfono, mis familiares nunca han tenido problema al cobrarlo. Lo recomiendo ampliamente y lo seguiré usando en el futuro.He mandado dinero a México a través de Xoom desde que tuve conocimiento. They are way better at resolving any issue than compared to Western Union. e.g.
I had forgotten that I had used an older email a year earlier from my paypal account.
Xoom fits the bill! Ya no me preocupo de salir. Transaction speed is the fastest on the market. We have posted your review however, the review will still be subject to compliance. Please check your email and follow the instructions. The next several times I w Have not been successful.Fast service! So easy to do and so dependable and SO FAST! Transaction ID is XX4X2AZY (Authorized on: May 7, 2020, 3:21 PM) Thanks AnkurTERRIBLE SERVICE.................WORST NIGHTMARETERRIBLE SERVICE.................WORST NIGHTMAREWorst service, they just deserve for "0" rating, waste of time and tensionsWorst service, they just deserve for "0" rating, waste of time and tensionsthough it is fast but at a low exchange rate compared to other providers which also deliver as fast as xoom so there is no reason why i have to continue with xoomthough it is fast but at a low exchange rate compared to other providers which also deliver as fast as xoom so there is no reason why i have to continue with xoomWorst customer service.
Here is an example of how Xoom makes a profit from it.With the example below, according to Now, you are buying something from a Mexican seller that costs USD 1,000. I wish Xoom could give little bit more exchange rate ??? I asked them what can I do that would fix the issue? Customers and Xoomers must show mutual courtesy and respect for each other and make certain both speak at a deliberate speed. I was then asked to send a copy of my passport information page and my most recent bank statement!
I haven't done anything to require that type of scrutiny.
They would not tell me due to "security reasons". Thank you Xoom.Love Xoom. After multiple emails and follow-ups I still don't have an Idea when I will get my money back. All I get from them that they are following up. Normally this is the best service and usually very secure. The next several times I w Have not been successful.I was able to send money once.
They gave me 25$ Cause My cousin referred me and gave her 25$ as well. THEY ARE VERY INCOMPETENT ANF NEGLIGENT. Patience and respect will get the job done.I’m giving you 4 stars alone just for the outstanding courtesy and patience of your Ladies and Gentlemen . max amount to be sent using ACH mode, in a 24 hours etc. very reliable I didn't have problem sending money to my loved one. This is especially true when sending from your bank account versus your credit or debit card.The drawbacks that appear in Xoom reviews warn users to check pickup location limits carefully. Select money transfer options, including the recipient’s name and country, amount and delivery method (bank deposit, cash pickup or door-to-door delivery), enter the recipient’s information, Enter your payment information and finally review and transfer the money.You’ll pay a transaction fee depending on which payment method you use ($4.99 through a bank account or $10.99 through a debit or credit card).Cancellations are easy and don’t require a fee. Newest First. However, if you want the payment to go through as quickly as possible, using a credit or debit card can shave off a few business days of processing time.The second part of the cost comes from the currency conversion. Your review will be posted once you verify your email. I use it to pay bills. All rights reserved.We endeavor to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the information they can provide. Transaction ID is XX4X2AZY (Authorized on: May 7, 2020, 3:21 PM) Thanks AnkurHI , Used Xoom service to send money to India for emergency purpose and money is still not credited to the receiving back account .
Xoom moves your money fast, and keeps your security a top priority.
If you go through this verification, you can send the following amounts.Level three requires submitting a copy of your passport, your last two pay stubs, and your last two bank statements. 49.08 peso exchange and the going bank rate is 50.95. I felt totally humiliated! They asked me how long have I known this person.
They asked me when was the last time I visited them. I just sent 4 remits this week end, and all good.They offer you your first 3 remit free, but I got upset that they sent me the code weeks after I had send 4 remits, and did not honor offer when I contacted them. There have been a few instances where my transactions require further verification.For example, when I sent two payments to the same person, due to limit restrictions, Xoom thought it might be a mistake. The need to be specific with their add saying that you need to wait for the CODE before you send first remittance.
Your customer service is terrible.Your company took it upon themselves to cancel my transaction without any justified reason.
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