You can read our These are the first proposed changes to c2c’s ticket office opening hours since the mid-1990s. All ticket offices will be open for at least the duration of morning peak, and none will be closed entirely.To support these changes c2c has been investing in new ticket machines and online ticket systems to make it easier for customers to buy their tickets. Ticket Office opening times July 6, 2020 / Tickets. One of the UK’s most punctual and most popular train operators, we have won 15 industry and corporate awards in the past five years, including being named “Rail Operator of the Year” at the 2018 National Transport AwardsOur company name is Trenitalia c2c Limited (trading as c2c), registered number 07897267.
Ticket office opening hours . Registered office: 3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE. c2c has also improved CCTV at stations and introduced more mobile security patrols onboard trains and at stations. As a result, the costs of the current ticket office opening hours are not sustainable given changing customer demand.Changes are only proposed at each ticket office at times of low customer demand, when around 12 tickets an hour or fewer are currently sold – equivalent to just one ticket sold every five minutes. This will ensure c2c can still deliver the services our customers need.The proposed new opening hours for each station are:These times represent the proposed opening hours for each ticket office, rather than the times that staff will be at each station. Note that there can be multiple Railcards selected, and a number value (Number of Passengers with Selected Railcard) 553452 The Ticket Office is open from 10am-3pm Monday to Friday and 10am-3pm on Saturday this week. Our registered address is 2nd Floor, Cutlers Court, 115 Houndsditch, London, EC3A 7BR.If you already have a Flexi on your Smartcard and are running low on tickets, choose ‘top-up’ instead of ‘new’ tickets to avoid problems with your card. c2c is proposing changes to ticket office opening hours at its stations. The staff have been working hard since reopening last week to satisfy current demand. Reduced ticket office opening hours Please note all our ticket offices resumed normal opening hours on Monday 15 June. Check times & buy tickets. Also note that WebTIS doesn't handle Railcards very well, so this might not work well anyway. Registered in England No. The busiest stations will still have staff on duty from first train of the day until the last, and almost every station will have staff on the ticket gateline during both the AM and PM peaks.The proposals do not involve any compulsory staff redundancies.The full consultation documents can be downloaded here: Registered in England under number 04860660. You cannot have more railcards than passengers These times represent the proposed opening hours for each ticket office, rather than the times that staff will be at each station. The following ticket offices resumed their normal opening hours from Monday 15 June: If you need information on how to obtain a refund, please visit our Southeastern is the trading name of London & South Eastern Railway Limited. This means the current hours were set before the introduction of smartphones, the Oyster card, contactless payment and the c2c Smartcard. The busiest stations will still have staff on duty from first train of the day until the last, and almost every station will have staff on the ticket gateline during both the AM and PM peaks.
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