Once I purchase a RazerCare protection plan, do I need to register my product or do anything else? Risk of loss or damage in the returned Product only passes to Razer when the Product is received by Razer and Razer shall not be responsible for items lost in transit to us. Please keep your original sales receipt in a safe place. for you.If the Product was purchased on line, be sure to check your old e-mails. Check your Warranty and RazerCare Eligibility RazerCare Essential may be purchased up to 11 months after product purchase and RazerCare Elite may be purchased up to 15 days after product purchase. ALL SOFTWARE AND THIRD PARTY PRODUCTS AND ACCESSORIES PROVIDED WITH THE PRODUCT ARE PROVIDED "AS IS". … You assume the entire for a chance to win Razer goodies.Need help? It rewards you with Razer Silver that allows you to purchase Razer's limited edition accessories, peripherals, and games. Before one becomes authorized to sell our products, they should agree and should sign an agreement with us, about our customer care and the likes. Special promotions, latest product news and events. Contact Razer Support or learn more about support topics that will help you with your Razer products. It also records your devices to our system for faster support resolutions. TECHNICAL SUPPORT 2 years limited manufacturer’s warranty.
Despite the warranty being for two years, Razer claims the warranty is void because I purchased it from Amazon. In the event
Therefore my entire warranty, of which more than a year remained at the time this issue was raised, is indeed null and void and my money was completely wasted on misplaced faith in Razer.But don't take it from me, here's the PM I received verbatim.Upon looking into your case, now I understand where you're getting at, however, I'm afraid we cannot honor the warranty of your mouse, not because you purchase it from Amazon, but because your receipt shows that you've purchased it from a non-authorized Razer dealer. Why register your product? Helpful Tips. A valid Proof of Purchase is defined as one of the following:Some examples of a non-valid Proof of Purchase are:*Razer reserves the right to take any action to protect itself against all forms of suspicious claims, including, without limitation, requiring further verification of identity and details of claimant and qualifying purchases as
upon the date of retail purchase of your Razer Product. Faster warranty service and tech support. By continuing to access the Razer sites; using Razer services or by closing this dialogue, you agree to our amended policies. Funny how I check the razer store and the mamba TE is in stock. well as debarment of claim.If you purchased directly from Razer.com, we may have a record of your purchase and can locate it for you. Be the first to review “Razer Hammerhead Bluetooth 5.0 True Wireless Earphone/Water Resistant IPX4/1 Year Warranty” Cancel reply Your rating Rate… Perfect Good Average Not that bad Very poor Razer will not be able to honor a Limited Warranty on Products not purchased from an authorized dealer or ones that are outside the Limited Warranty period. What is covered?Razer does not warrant that the operation of the Product will be uninterrupted or error-free. TECHNICAL SUPPORT 1 year limited manufacturer’s warranty.
Having problems with your Razer peripherals? Registering your new Razer product to your Razer account has its benefits. Free online technical support at support.razerzone.com.
Apparently they don't have any refurbs in stock and they refuse to send a new mamba TE to cover my warranty. We’re here for you: access the information you need easily and conveniently from our support articles.Registering your product with us means faster resolutions for your queries as we’ll have quick access to your product info.Stay updated and get informed on the latest promotions and software updates.We welcome comments and appreciate your feedback regarding your registered product - share with us and stand to get rewarded. Just let us know the order number. If you are unable to find a solution to your problem in our knowledge base articles you can contact our support team. Here at Razor, we warranty our products to be free of manufacturing defects for a period of 90 days (for electric powered products) and 6 months/180-days (for non-electric powered products) from date of purchase.
I know this is the worst possible outcome, we have very strict policies ourself on RMA and even if we tried to make an exception for you, there is a point where we can not try anymore.
Convenient Warranty Registration & Code Redemption; Razer Synapse offers a hassle-free way to register your product warranties, check remaining warranty durations, and makes you eligible for exclusive Razerstore promotions, game beta code giveaways and other exciting treats.
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