If no equivalent product is available, we'll either offer you the nearest equivalent specification or its selling price value , and we'll always do our best to make sure you're satisfied with the outcomeWe offer a 5-year guarantee at no extra cost on John Lewis & Partners hard-wired lighting, including integrated LED lighting, and 2 years on selected brands.If you need to make a claim and bought your product online, please Please quote your model number and date of purchase when you contact us, or return products to our shops. John Lewis offers a range of guarantees for purchases you make, whether it's in store or online, which range from two years to 15 years depending on what you … You'll find all of this information on your original receipt – this acts as your guarantee, so please make sure you keep it safe.Accidental damage, for example if your item has been dropped. Shop for Electrical Offers from our Special Offers range at John Lewis & Partners. )Get inspiration, new arrivals and the latest offers to your inboxWe use cookies on our websites. Choose from a wide range of laptops, LED TVs, washing machines and more. GET THE LATEST TRENDS, INSPIRATION AND NEW ARRIVALS -
You may find that this type of damage is covered by your household contents insurance policy, or you can buy Added Care for your small applianceRepair costs caused by external factors such as computer viruses, faulty software, fire, theft, and weather (including lightning damage)Consumables such as batteries, fuses, light bulbs etc.If the product has been used commercially or for business purposesCosmetic damage such as trim, scratches, dents, corrosion or colour, where the function of the product is unaffectedAny loss suffered as a result of not being able to use the product, or any loss over and above the purchase price of the original itemServicing, inspecting or cleaning of the product, and failure to follow the manufacturer's instructions and/or installation guidelinesDeliberate damage or neglect of the insured productServices for goods bought and used outside of the UK, the Isle of Man and the Channel Islands That’s why all these John Lewis & Partners pan ranges come with a lifetime guarantee against faulty workmanship and materials for the pan body, handle, knobs, lids and fixings.The guarantee does not apply to normal wear and tear, commercial use, misuse, if the product is dropped, stains, discolourations or scratches due to overheating and consequential damage. You are free to manage this via your browser setting at any time. Free Delivery on orders over £50. To arrange a repair, either:If your computer needs a repair, we can then arrange for it to be collected from and returned to an address of your choice.If you experience a problem within 90 days of purchase, call If we can't repair your item, we'll replace it with an item of equivalent specification. John Lewis has announced it will offer a minimum two-year guarantee on all its electrical items. and the length of guarantee depends on the type of product: • Televisions – 5 years • John Lewis home appliances* – 3 years • All other electricals and electrical lighting – 2 years *Includes the following ranges of John Lewis own-brand products: washing machines, tumble dryers, washer dryers, dishwashers, fridges, If no equivalent product is available, we'll either offer you the nearest equivalent specification or its selling price value , and we'll always do our best to make sure you're satisfied with the outcome.All our laptops and desktops come with a 2-year guarantee and some come with a 3-year guarantee at no added cost.For Apple, Samsung or Toshiba laptops still under guarantee, we offer a convenient free collection and repair service. Be wary of cleaning products containing chemicals which can have a corrosive effect.Please keep your receipt and return the product in store if you wish to claim under the guarantee.We offer to match the guarantee period offered by the manufacturer for all prams, pushchairs and car seats purchased from us by the original purchaser / recipient.If your nursery product is out of guarantee, or you have a repair issue that's not covered by the guarantee, you may like to contact the supplier directly from this list. Find out more about our Refund policy which is incorporated into these Conditions. You'll find all this information on your original receipt or delivery note, which act as your guarantee, so please it keep safe.
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